Conflict & mediation
Facilitated dialogue, negotiation and mediation that help people address difficult issues, repair relationships where possible and find workable agreements.
Mediation · Organisational development · Leadership
I work with people and mission-driven organisations to transform conflict, strengthen relationships and create the conditions for meaningful, lasting work.
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The work begins with connection.When relationships are strained, even good plans struggle to hold. When people can speak honestly, navigate disagreement and share responsibility, organisations gain the trust they need to grow.
My practice brings mediation and organisational development together: attending to the human experience of change while making structures, decisions and everyday ways of working more effective.
Every engagement starts with listening. The support that follows is shaped around the people, context and decisions involved.
Facilitated dialogue, negotiation and mediation that help people address difficult issues, repair relationships where possible and find workable agreements.
Thoughtful support with strategy, governance, culture, processes and change, so that an organisation’s systems serve its people and purpose.
Spaces for leaders and teams to reflect, make sense of complexity, build shared direction and move from conversation to accountable action.
I believe durable change grows from honest conversations, shared ownership and systems that reflect the values people claim.
Understand the relationships, power, context and patterns beneath the presenting issue.
Create a thoughtful process where people can be heard, differences can be worked through and accountability can take shape.
Translate shared understanding into decisions, habits and structures that can endure beyond a single conversation.

I am an organisational development practitioner and certified mediator working at the intersection of relationships, leadership and institutional change. My experience spans finance and operations, governance, grantmaking and the systems that help feminist and movement organisations do their work well.
As a co-founder of Mercatta Consulting, I bring a practical lens to questions that are deeply human: how we handle conflict, how we work together, and how we build organisations that can sustain their purpose and their people.
I work best alongside teams willing to ask honest questions and shape solutions with those most affected.
Whether you are facing a difficult conversation, guiding an organisation through change or looking for a thoughtful facilitator, I would welcome an introduction.